deskbird MCP connector for Claude

Desks Professional and Enterprise

The deskbird MCP server connects an AI assistant directly to your deskbird workspace, so you can ask questions about your offices in plain language and get answers based on live data. Instead of exporting reports and building pivot tables, you simply ask — and the assistant reads bookings, scheduling, and utilization data to answer. Claude is currently the only supported assistant, and support for further AI tools is planned. All access is read-only: the assistant can look at your data, but it can never change, create, or delete anything in deskbird.

1. What you can do with it
2. Before you start
3. Connect Claude to deskbird
4. Example questions to ask
5. Data access and security
6. FAQs

1. What you can do with it

The MCP server gives the AI assistant a small set of read-only tools that cover the data you already see in deskbird:

• User overview — list and filter the users in your company.
• Analytics queries — flexible questions across bookings, scheduling, and utilization data.
• Resource hierarchy — browse offices, floors, and zones, including occupancy statistics.
• Schema documentation — helps the assistant understand your data so it queries it correctly.

This is designed for the questions that usually take a few clicks through analytics dashboards: understanding demand, spotting underused space, and planning ahead with confidence.

2. Before you start

To set up the connection, make sure that:

• You are a Global Admin in deskbird. Only Global Admins can authorize a connection.
• Your company is on a deskbird plan that includes the MCP server (Desks Professional or Enterprise).
• You have a Claude account. Custom connectors are available on all Claude plans, but the setup steps differ depending on whether you use a personal plan or a company-managed one — see the next section.

💡 If the feature is not available in your deskbird workspace yet, contact support@deskbird.com and we will check your setup.

3. Connect Claude to deskbird

The deskbird MCP server is added to Claude as a custom connector. Use this server URL:

https://connect.deskbird.com/mcp

💡 If your company is hosted in the deskbird US environment, use https://connect.us.deskbird.com/mcp instead.

On a personal Claude plan (Free, Pro, or Max)

1. In Claude, go to Customize > Connectors.
2. Select Add custom connector and enter the server URL.
3. Select Connect. You are redirected to deskbird to log in with your deskbird account.
4. Review the consent screen and approve the connection.

On a company-managed Claude plan (Team or Enterprise)

On Team and Enterprise plans, individual members cannot add a custom connector themselves. An Owner or Primary Owner of your Claude organization has to add it first:

1. The Claude Owner goes to Organization settings > Connectors and adds the deskbird server URL as a custom connector for the organization.
2. Each deskbird Global Admin who wants to use it then connects individually under Customize > Connectors and logs in with their own deskbird account.

💡 Adding the connector at organization level only makes it available. Every person still authenticates separately, so each user only ever reaches the data their own deskbird account is allowed to see.

4. Example questions to ask

Once connected, you can ask questions in your own words. A few examples to get started:

• "How was desk utilization in our Berlin office last month?"
• "Which weekdays are busiest across all our offices this quarter?"
• "Which floors or zones are consistently underused, and where do we run out of desks?"
• "How many people are scheduled to be in the office next week?"
• "Compare average office attendance between Berlin and Munich over the last three months."

You can follow up in the same conversation to narrow things down — by office, floor, zone, or time period — and ask the assistant to summarize the findings for a team update.

5. Data access and security

• Company-scoped: every request is limited to your own company. The assistant cannot read data from other companies, and this scope cannot be widened.
• Admin-only: only Global Admins can authorize a connection, and the Global Admin role is re-checked on every request.
• Read-only: the tools can only read data. Nothing in deskbird can be created, changed, or deleted through the connection.
• Revocable: you can disconnect the connector in Claude at any time. Sessions also expire on their own.

For the full technical details — including authentication, endpoints, and the complete tools reference — visit the deskbird developer hub.

6. FAQs