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deskbird Microsoft Teams (App)

  • Updated

Did you know we have an MS Teams application?

It makes workspace booking as easy and intuitive as it gets! The installation takes around 10 minutes and the app will get all the updates available on the web and on mobile. 

1. Download and install 

  1. Download our application here.;
  2. Go to the Microsoft Teams admin center (link: admin.teams.microsoft.com);
  3. Go to Teams apps > Manage apps and upload our application; 
  4. Make sure our app is allowed for installation under Teams apps > Permission policies.

2. How to roll it out for your Users

‍Once you upload our MS Teams app, it should be directly available to all users in the MS Teams App Store. Users can search for it or find it in the Built for your org category.

Users can then decide to install the application to their MS Teams environment. 

If you want to proactively install the app on your users' MS Teams environments, follow the next 3 steps. Please note, that we describe how to set this up via the Global setup policy.

  • In the Teams admin center, head to Teams apps > Setup policies;
  • Enter the Global (org-wide default) policy;
  • Add the deskbird application to Installed apps.

3. Make it even more accessible & visible to all 

You can go one step further and pin the app on the MS Teams side menu for all users with the following steps. This ensures maximum visibility of deskbird among your employees:

  • In the Teams admin center, go to Teams apps > Setup policies
  • Enter the Global (org-wide default) policy 
  • Add the deskbird application to Pinned apps

4. FAQ

It is possible that your MS Teams environment currently does not support SAML as a login method. Instead, it only allows Microsoft Single Sign-On (SSO) via Microsoft Entra ID (formerly Azure AD).

 
To resolve this issue, you can make the necessary changes to your Okta settings:
  • Open the admin page of Okta and select the "API" page under "Security".
  • Select "Trusted Origins" and then add the following "Origins". 
  • Origin name: “deskbird Web” ; Origin URL: ”https://web.deskbird.app”
  • Origin name: “deskbird com” ; Origin URL: “https://app.deskbird.com”
  • Origin name: “MS Teams” ; Origin URL: ”https://teams.microsoft.com”
  • Check all boxes when adding the respective trusted origins (see screenshot below):

image.png

To find out more about the deskbird platforms, click here.

If you need support in the setup, contact us at support@deskbird.com and our team will be happy to help!

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