When setting up the integration initially, we sync all future absences to deskbird, as long as they already exist and are approved in your HR system.
The sync usually runs on a daily interval. The exception is Personio, where the sync runs on an hourly interval. These intervals are fixed and cannot be adjusted.
No, it is not possible to select specific absence types. All approved time-off periods from your HR system are synced and displayed under the default "Absent" status in deskbird.
No, only approved absences are synced to deskbird.
Half-day absences are displayed as a full-day "Absent" status in deskbird.
Users are synced once they have an active profile in the HRIS. This usually means the employee has officially started and their account is fully active. Users in any other status are not synced.
If you need to create the user in deskbird beforehand, you can do so manually. As long as the same email address is used, both accounts will automatically be connected once the user becomes active in the HRIS.
This depends on your HRIS. If your HR system allows you to limit the sync scope, you may be able to control which users are synced.
If such filtering is not supported, all active employee profiles in the HRIS will be synced automatically with deskbird.
deskbird handles a removed employee in one of two ways, depending on what happens to the employee record in your HRIS. Both match the actions admins can take manually under Admin > User management: Users.
Deactivate – when the employee is set to inactive or terminated in the HRIS (most offboarding cases):
- The user stays in the user list, marked as
Inactive, and can no longer log in. - Upcoming bookings and schedules are cancelled, and assigned desks are released.
- Past bookings remain linked to the user.
- Recoverable: an admin can select Activate, or the user is reactivated automatically once they are set back to active in the HRIS.
Delete – when the employee record is deleted in the HRIS (same result as selecting Delete on a user profile):
- The user is removed from the user list, and their login is removed.
- Their name and email address are replaced with "Deleted User".
- Upcoming bookings and schedules are deleted. Past bookings remain in analytics under "Deleted User".
- Not recoverable: a deleted user cannot be restored.
💡 If a deleted employee becomes active in the HRIS again, deskbird creates a new user account that is not linked to the previous one. To keep the option of restoring a user, set them to inactive or terminated in the HRIS instead of deleting the employee record.
No. The HRIS is considered the single source of truth for time-off periods. For this reason, the synchronization is intentionally one-way: from the HRIS to deskbird.
The "Absent" status will remain available in deskbird (without the HRIS logo), and users will be able to change their status manually again.
Please reach out to us so we can check whether your HR system is supported and can be activated.