License plate management

License plate management lets you collect and maintain the vehicles your employees bring to the office, and require a license plate for the parking areas where it matters. Instead of keeping plates in spreadsheets, you can enforce them area by area, look up who a vehicle belongs to in seconds, and hand accurate data to your garage operator, barrier system or security team.

1. Before you start
2. Require a license plate for a parking area
3. What employees see when booking
4. Manage license plates on behalf of users
5. Find out who a license plate belongs to
6. See license plates in the bookings list
7. FAQs

1. Before you start

⚠️ Note: License plate management is currently available to beta customers only.

A few principles that shape how you set this up:

• License plates are stored on the user profile, not on individual bookings. Each employee can save several vehicles and mark one as their default.
• The requirement is configured per parking area. Employees are only asked for a plate in the areas where you switch it on — every other parking area stays exactly as it is.
• The default plate is what automations use. Quick book and auto-booking apply it without asking, so scheduled bookings keep working in plate-required areas.

2. Require a license plate for a parking area

Enforce license plates only where your garage, barrier system or security team actually needs them.

1. Go to Admin > Offices and select the relevant office.
2. Open the parking area you want to configure.
3. Switch on the option to require a license plate.
4. Save your changes.

From now on, anyone booking a spot in that area is asked to confirm a license plate, and their default plate is used for automated bookings.

💡 Tip: Repeat this per area. An underground garage with a barrier can require plates while an open surface lot does not.

3. What employees see when booking

Knowing the employee flow makes it easier to answer questions after you switch the requirement on.

• Employees save their vehicles on their own profile and mark one as the default. They can add, edit or delete plates there at any time.
• When booking a spot in a plate-required area, their default plate is preselected. They can confirm it, switch to another saved vehicle, or add a new plate directly in the booking flow — new plates are saved to their profile automatically.
• Quick book and auto-booking use the default plate without any extra step, so employees with recurring parking bookings are not interrupted.

💡 Tip: When rolling this out, remind employees to keep their default plate current if they switch to a rental, pool or company car. Their automated bookings will otherwise carry the wrong vehicle.

4. Manage license plates on behalf of users

You can maintain license plates for colleagues — useful for shared company vehicles, for people who rarely open their profile, or when a plate was entered incorrectly.

1. Go to Admin > User management.
2. Select the user you want to update.
3. Open their License plates section.
4. Add, edit or remove a plate, and set which one is the default.

License plates are also visible and editable in the user side sheet, so you can correct a plate without leaving the view you are working in.

5. Find out who a license plate belongs to

When an unknown car is blocking a spot or a colleague is stuck at the barrier, you no longer have to ask around.

1. Search for the license plate in deskbird.
2. The matching vehicle shows you which user it belongs to.
3. From there you can see that person's parking bookings and get in touch.

This is the fastest way to answer "whose car is this?" and to check whether a vehicle in the garage actually has a valid booking for the day.

6. See license plates in the bookings list

The bookings list includes a License plate column, so you can see at a glance which vehicles are expected in your parking areas.

Use it to review parking bookings for a given day, spot missing or duplicated plates, and share accurate vehicle information with your garage operator or security team.

7. FAQs