The Users & Groups section in the Admin portal enables admins to manage users, create and structure user groups, and connect external directories, such as Microsoft Entra ID. This article provides an overview of the key actions you can take to maintain a structured and up-to-date organization.
1. Users
In Admin > Users, admins can view the complete user list, invite new team members, and manage individual user profiles.
Invite users
Click on Invite users in the top right corner to add new people to your workspace. You can assign them to user groups and, optionally, send an invitation email immediately.
💡 Even without receiving an invitation email, users can self-register by default. deskbird will automatically recognize their domain and assign them correctly to your account. Domains are protected against unauthorized use.
If you'd like to disable domain-based registration, please get in touch with your Customer Success Manager or support@deskbird.com.
To upload users via CSV, refer to the dedicated guide: Upload users via CSV.
User profile management
Click on any user to open their profile. Here, admins can:
-
Edit first and last name
(Note: Only available if the account was not created via HRIS or SCIM)
- Change or update the e-mail-address of the user (Note: Only available if the account was not created via HRIS or SCIM)
- Upload or change profile picture
- Set the Main office and Role
- Deactivate or permanentlydelete the user profile
- Set the Office function for that user
💡 Note: To select an office in a user profile, the user must have access to that office. If no offices are shown when trying to assign an active office, please check the office access restrictions and make sure the user is part of a group that has access to the office.
To assign office functions to users, check our dedicated article: Managing office functions.
2. Groups
In Admin > Groups, you can create and manage user groups manually or import them from Microsoft Entra ID (formerly Azure AD).
💡 Note: Subgroups do not inherit any settings or permissions from their parent group; therefore, each group must be added individually when configuring, e.g., access restrictions.
Create groups manually
Click + Add group to set up departments, such as HR, Finance, or Sales. Assign members and designate a Group Manager, who can then plan the week and book desks on behalf of the group.
You can also create sub-groups by dragging one group under another. This builds a hierarchy (e.g., Finance under Business Department).
Import groups from Microsoft Entra ID
To connect to Microsoft Entra ID, you must be a global admin in both deskbird and Entra ID.
- Go to Admin > Groups
- Click Import from Microsoft Entra ID
- Log in and select which groups to import
Once imported, you can:
- View group details
- Edit hierarchy via drag and drop
- Add or remove users from groups