The integration of deskbird with HRIS (Human Resource Information System) is a feature designed to simplify user absence tracking and enhance data accuracy.
- A game-changer for tracking absences seamlessly
- Which HRIS tools do we support?
- Overview
- How does the integration setup work?
- How will it be visible for the users?
1. A game-changer for tracking absences seamlessly
Currently, users who use both deskbird and their HRIS tool track their absence periods in both platforms, resulting in duplicated efforts and potential data inconsistencies. Our new HRIS Integration optimizes this process by automatically transferring absence periods (sick days and holidays) from the HRIS to the deskbird Schedule section as statuses. By streamlining this integration, users save time and admins can maintain high data quality for workforce and office analytics.
2. Which HRIS tools do we support?
Our latest integration requires no developer input and seamlessly accommodates the following HRIS tools: UKG • ADP • Factorial • BambooHR • Personio • SAP Success • PeopleHR • HiBob • BreatheHR • Charlie • Lucca.
If you are using a different HRIS tool that you would like to connect to, please contact our Support Team here, and we will assess if integration support can be extended to it.
💡 At the moment, the integration of People HR on deskbird does not allow maternity leave to be synced on deskbird. Admins will need to manually select 'Absent' on deskbird.
3. Overview
💡 Approved absence periods (both sick days or holidays or any other absences that you have defined in your HRIS) will be automatically transferred and updated in the deskbird Week Planning add-on. If an absence is transferred to deskbird and the work location is changed to “Absent” in deskbird, existing bookings for that day and users will be automatically canceled.
💡 Users are restricted in the changes they can make to their absence status. If they want to cancel their absence altogether, they need to use the HRIS tool to ensure their status is updated correctly on all systems. This cancelation will subsequently update on deskbird and reset the status for the corresponding day, ensuring data consistency.
💡 We understand that there may be certain special situations where users need to create bookings despite having a synced absence period through the HRIS tool (e.g., when entered a half-day absence). In such cases, we support the flexibility for users to create new bookings within deskbird while their status would be shown as “Absent” still.
4. How does the integration setup work?
- The integration can be configured in the Admin section of deskbird in the new "Integration" section, accessible to global admins. To set up the integration, you must select your HRIS tool and enter your API credentials, which can be generated within your HRIS tool .
- Once you have successfully selected the HRIS tool and provided the API credentials, an initial synchronization of absence data will occur. Please note that this synchronization may require some time to complete, but you can continue with other tasks as it runs in the background.
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During the initial synchronization, all future absences and all approved absences (including past absences from the last three months) from the HRIS tool will be created and synced to their respective days in deskbird.
- For any further questions or doubts, feel free to have a look at our dedicated FAQ article about this.
5. How will it be visible for the users?
In the deskbird web app and mobile app, users will be able to see if their status has been modified by the HRIS in the Personal feed and Colleagues view.
Notifications will be sent to users via email when their status is changed as a result of the HRIS Integration. Users have the option to choose whether they want to receive notifications for schedule changes or opt out of them.
Additionally, users will receive notifications if any bookings have been canceled due to a synced absence period from the HRIS.
Group managers, managers, office admins, and admins will have the ability to view the synced status of users within their respective groups, ensuring visibility and facilitating coordination.