The deskbird Microsoft Teams app makes workspace booking effortless and integrates directly into your daily tools. Whether you're an individual user or managing an organization, this article walks you through the setup and configuration process.
- Install the App from the Microsoft Teams Store
- How to roll it out for your Users
- Make it even more accessible & visible to all
- Notifications in MS Teams
- FAQs
1. Install the App from the Microsoft Teams Store
You can now install the deskbird app directly from the Microsoft Teams Store, simplifying the process significantly.
For Individual Users:
- Open Microsoft Teams and click on the Apps icon on the left sidebar.
- Search for "deskbird" in the search bar.
- Select the deskbird app from the results.
- Click on Add to install the app to your Teams environment.
- Optional: Right-click the deskbird icon in the sidebar and select Pin to keep it visible.
For Administrators:
- Ensure the app is allowed:
- Go to the Microsoft Teams admin center: admin.teams.microsoft.com
- Navigate to Teams apps > Manage apps.
- Search for deskbird and make sure the app is Unblocked under App Status.
- Verify that the app is Available to the respective users.
2. How to roll it out for your Users
Once the deskbird app is available, it should be directly accessible to all users in the MS Teams App Store. Users can search for it or find it in the Built for Your Org category and install it themselves.
To proactively install the app for your users:
- In the Teams admin center, head to Teams apps > Setup policies.
- Edit the Global (org-wide default) policy or create a new custom policy.
- Under Installed apps, click on Add apps.
- Search for deskbird and add it to the list.
- Save your changes.
3. Make it even more accessible & visible to all
You can go one step further and pin the app on the MS Teams side menu for all users. This ensures maximum visibility of deskbird among your employees:
- In the Teams admin center, go to Teams apps > Setup policies.
- Edit the Global (org-wide default) policy or your custom policy.
- Under Pinned apps, click on Add apps.
- Search for deskbird and add it to the list.
- Use Move up and Move down to position deskbird in the menu.
- Save your changes.
💡 It may take up to 24 hours for the changes to take effect for all users.
4. Notifications in MS Teams
deskbird sends several types of notifications via Microsoft Teams to keep users up to date on their bookings and check-ins:
- Desk booking notifications: Sent when a desk booking is created, updated, or cancelled.
- Desk check-in reminders: Sent when a user needs to check in for a desk booking — including cases where check-in is required via QR code only.
- Meeting Room check-in reminders: Sent 2 hours before a booked meeting room starts.
💡 Each check-in reminder sent through MS Teams includes a direct check-in button. Users can confirm their booking directly within Teams, without needing to open the deskbird app. This applies to both desk and meeting room bookings, offering a faster and more convenient experience.
Users can choose whether they want to receive notifications via MS Teams. To manage preferences, go to: Profile/Initials on the lower left > Profile > Notifications
5. FAQs
It is possible that your MS Teams environment does not support SAML as a login method. Instead, it may only allow Microsoft SSO via Entra ID.
To resolve this issue:
- Open the admin page of Okta and go to Security API.
- Select Trusted Origins and add these origins:
- Name: deskbird Web – URL: https://web.deskbird.app
- Name: deskbird com – URL: https://app.deskbird.com
- Name: MS Teams – URL: https://teams.microsoft.com
- Be sure to check all boxes when adding the trusted origins.
First, make sure that MS Teams notifications are enabled in deskbird under Profile picture / Initials > Profile > Notifications.
If notifications are enabled but you’re still not receiving them, please check that you are using the latest version of Microsoft Teams. Microsoft may block notifications when an outdated version of Microsoft Teams is in use.