The deskbird mobile app lets you book desks, manage your schedule, follow colleagues, and check in — all from your phone. This article walks you through downloading the app, signing in for the first time, and granting the permissions needed for features like automatic check-in and push notifications.
1. Download the app
The deskbird app is free and available on both major mobile platforms. The minimum system requirements are Android 6.0 (API level 23) or iOS 16.6.
- iOS: Open the App Store on your iPhone and search for deskbird, then tap Get.
- Android: Open Google Play on your Android device and search for deskbird, then tap Install.
Once the download is complete, tap the deskbird icon to launch the app.
2. Sign in
Open the deskbird app and tap Sign in. Use the same email address and login method (e.g. Microsoft SSO, Google SSO, or email/password) that your company uses for deskbird — this is typically your work email address.
After authentication you will be taken directly to your home screen. If you are prompted to select a workspace, choose the one that matches your organisation.
⚠️ If the app does not return to you after tapping Sign in, your company's network or device management software may be blocking the login redirect. Contact your IT team for assistance.
3. Grant permissions
When you first open deskbird, the app may ask for the following permissions. You can also enable them later in your phone's system settings.
- Notifications — Allows deskbird to send push notifications for booking confirmations, check-in reminders, and colleague activity. Tap Allow when prompted, or enable them under Profile > Notifications in the app.
- Location — Required only if your company has enabled automatic check-in via geofencing. When you arrive at the office, deskbird uses your location to check you in automatically. No location data is stored by deskbird — the system only receives a notification that you have crossed the office boundary. You can disable this permission at any time in your phone's settings to turn off automatic check-in.
- Camera — Required for scanning QR codes to book a space or check in at a resource.
💡 None of these permissions are mandatory for basic use. You can book desks and manage your schedule without granting location or camera access.
4. FAQs
This can happen when your company uses device management software or a VPN that restricts certain network requests. Ask your IT team to allow-list the floor plan URL so it can load correctly.
First, check that the email address you are using matches your company's deskbird account. If the login screen opens in a browser and then does not redirect back to the app, your company's IT environment may be blocking the authentication redirect. Contact your IT team and let them know you are having trouble signing in to deskbird.
No. The deskbird mobile app requires an active internet connection to load bookings, floor plans, and colleague information. Make sure you are connected to Wi-Fi or mobile data before using the app.
Check the following steps in order:
- Open your phone's Settings and confirm that notifications are enabled for the deskbird app.
- In deskbird, go to Profile > Notifications and verify that the relevant notification types are toggled on.
- Make sure your phone is not in Do Not Disturb or Focus mode.
- Confirm you are running the latest version of the app — open the App Store or Google Play and check for updates.
If the issue persists after all of the above, try uninstalling and reinstalling the app.