The Single Sign-on allows users to prove their credentials by logging in with their existing corporate credentials. This way, the user does not have to create an account with a password.
SSO is available for the following platforms:
1. Single Sign-On with Google
Single Sign-On with Google doesn’t require technical support since it is provided by default. No effort involved from your side! Any user can click on it and sign up right away.
2. Single Sign-On with Microsoft
The Single Sign-On option for Microsoft needs to be enabled by a person with Global admin rights within your Microsoft environment (global admin within Microsoft Entra ID, formerly Azure AD). In order to enable SSO, this person needs to follow this link and grant the stated permissions. After accepting those, every user within the company can sign up with Microsoft.
3. SSO with other Active Directories
If you are not using Google or Microsoft, please reach out to deskbird Support to discuss alternative options to sync your active directory (e.g. Okta) to deskbird.
💡 After you have set up one of the above SSO methods, you can optionally switch off all other sign-up methods to guide your users to your preferred method.
For more information or simply to hide some of these options, feel free to reach out to our Customer Service Team at support@deskbird.com.