đź”” Heads up: Our login page is getting a fresh look!
We're updating the deskbird login page to improve security and streamline the experience. As part of this change, all available login options (e.g. email/password, Google, Microsoft, SSO) will be visible on the login screen.
What does this mean for you? Simply use the same login method you've always used. If you're unsure which one that is, check with your IT admin or refer to the instructions your company provided when you first signed up.
⚠️ Choosing a different login method than the one configured for your company may result in an error. This doesn't affect your account — just go back and select the correct option.
deskbird offers several ways to log in, from simple email and password credentials to enterprise-grade Single Sign-On (SSO). This article gives you an overview of every available login method so you can quickly find the right one for your organization.
- Login with email and password
- Login with Microsoft
- Login with Google
- SSO with Okta (SAML 2.0)
- SSO with Keycloak (SAML 2.0)
- SSO with custom SAML 2.0
1. Login with email and password
The simplest way to access deskbird is with your email address and a personal password. This method is available to all users by default and doesn't require any admin configuration.
If you haven't set a password yet, select Forgot password? on the login screen to create one. A reset link will be sent to your email address.
đź’ˇ If your company uses SSO, your admin may have disabled password-based login. In that case, use the SSO option configured for your organization instead.
2. Login with Microsoft
Use your corporate Microsoft account to log in to deskbird via Microsoft Entra ID (formerly Azure AD). An IT admin with Global Admin rights must consent to the required permissions to activate the integration.
👉 Read the full setup article
3. Login with Google
Login with Google is available by default — no setup required. If your organization uses Google Workspace, users can log in instantly by selecting the Google option on the login screen.
👉 Read the full setup article
4. SSO with Okta (SAML 2.0)
deskbird integrates with Okta via SAML 2.0 to allow secure authentication through your existing Okta environment. This is ideal for companies using Okta as their identity provider (IdP).
👉 Read the full setup article
5. SSO with Keycloak (SAML 2.0)
If your company uses Keycloak for identity management, you can configure SSO with deskbird using SAML. This ensures secure access control across systems.
👉 Read the full setup article
6. SSO with custom SAML 2.0
Already using a different SAML 2.0-compliant identity provider? No problem. deskbird supports custom SAML 2.0 configurations for enterprise-level flexibility — so you can connect virtually any IdP that speaks SAML.