deskbird’s Kiosk Mode provides an intuitive, tablet-based solution to streamline on-site experiences for both employees and visitors. It includes two dedicated modes — one for Meeting Rooms and another for Visitor Management — helping companies simplify bookings, check-ins, and guest arrivals, even without a fully staffed reception.
In Visitor Management Kiosk Mode, companies can now let pre-registered guests self check-in and allow walk-in visitors to register their visit directly on-site. Hosts are automatically notified via Microsoft Teams or email, and a default host can be assigned per office for seamless communication. All visitor activities are synced in real-time with the deskbird Visitor Dashboard, providing a unified view of all check-ins and ongoing visits.
In Meeting Room Kiosk Mode, a tablet placed outside each room displays real-time availability, enables instant bookings, and allows check-ins for scheduled meetings. This helps prevent unattended bookings, reduce conflicts, and optimize room usage — supported by optional LED indicators that visually signal room status.
- How to Set Up Kiosk Mode for Visitor Management
- Using Kiosk Mode
- Supported Devices and System Requirements
1. How to Set Up Kiosk Mode for Visitor Management
The setup process utilizes QR code authentication with the deskbird mobile app.
Step 1: Make sure you have the deskbird mobile app installed on your smartphone
Step 2: Run the Kiosk App on the device
There are three ways to run the kiosk mode:
Install the deskbird Kiosk App from Google Play Store or Apple App Store
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Link: Google Play Store Benefits: LED support, locked full-screen mode and auto-start Minimum requirements: Android 12L or later (API Level 32) |
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Link: Apple App Store (coming soon) Minimum requirements: |
Install the Android .apk-file manually
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Latest version: v1.4.0 Benefits: LED support, locked full-screen mode and auto-start Minimum requirements: Android 12L or later (API Level 32) Please find the .apk-file for download at the bottom of this page |
Run the kiosk app in a compatible browser
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Visit kiosk.deskbird.com Minimum requirements: Chrome 80 or later; Chrome 85 or later is recommended for Wake Lock support to prevent the device from sleeping |
Step 3: Scan the QR Code
- Ensure that the main deskbird App is installed on your phone and that you are logged in with an Administrator account.
- Scan the QR code on the panel device using the native phone camera app, a QR reader app, or the QR reader function within the Deskbird app.
- Select Visits in the Pair your kiosk screen:
Step 4: Choose the office and the default host
- Select the office. Note: Only offices with a Visitor Management license can be selected.
- Choose the default host. The default host will be notified for visits where a contact person has not been assigned.
Step 5: Kiosk is Ready to Use
- Click Submit. You'll see a confirmation that the kiosk mode is activated.
2. Using Kiosk Mode Visitor Management
Visitors can check in easily using the on-site deskbird Kiosk tablet. The kiosk supports multiple languages, which can be selected in the top-right corner of the screen before starting the process. There are two ways to check in:
Option 1: With visitor code
If the visitor has received an invitation via email, they can use the With visitor code option on the welcome screen.
1. On the welcome screen, select With visitor code.
2. Enter the unique code from the invitation email under Enter your visitor code.
3. Tap Continue to confirm.
The system will automatically recognize the visitor’s details and display the assigned host and visit time. The visitor reviews and confirms the information to complete the check-in process. Once confirmed, a message appears confirming that the host has been notified.
Option 2: Manual check-in
For walk-in visitors, select Manual on the welcome screen.
1. Enter your first name and last name when prompted.
2. Enter your company name. You can also tap Skip if not applicable.
3. Specify whom you are visiting. If you’re unsure, select I don’t know — the default host will be notified.
4. Review your visit summary. This screen shows your host, visit date & time, and your personal details.
5. Tap Continue to complete your check-in.
After submission, you’ll see a confirmation message and the host will be notified.
💡 Tip: Both check-in options automatically notify the host via Microsoft Teams or, if Teams is not available, by email. The visit also appears in real-time on the deskbird Visitor dashboard.
3. Supported Devices and System Requirements
The kiosk application is designed to be independent of the hardware provider's choice.
General requirements for compatibility
- Android tablets running Android 12L (API level 32, released March 2022) or later are supported through the deskbird Kiosk App, available on the Google Play Store
- Chrome 80 or later is required, but Chrome 85 (released August 2020) or later is recommended for Wake Lock support to prevent the device from sleeping
Other recommendations
- Choose devices with a screen size of at least 10 inches for optimal user experience.
- Displays with LCD technology are most suited for continuous operations. Displays with OLED technology are at risk as they are prone to image retention and burn-in from static content.
💡 The Visit Kiosk automatically adapts to the tablet’s system appearance, switching themes when the device changes between light and dark mode.
👀 Looking for the deskbird Kiosk App for Meeting Rooms? - Check this out: Kiosk Mode for Meeting Rooms
Download the current .apk-file for Android: