Some features in deskbird are only available in specific packages or require a separate subscription. To help you understand when and how a feature is accessible, we’ve created this quick overview.
You can always find the latest information at https://www.deskbird.com/pricing.
- How feature availability is marked
- Available packages and add-ons
- Where to find pricing info
- Interested in a feature?
1. How feature availability is marked
Throughout the Help Center, you may notice certain features marked with a label like “Desks Professional and above” or “Beta customers only”. These labels indicate that a feature is not included in all plans by default, or is only available to beta customers.
“Desks Professional and above” means the feature is included in Desks Professional and Desks Enterprise.
Clicking on such a label will bring you to this article for clarification. If a feature you're interested in isn't currently available to you, it may be tied to a different subscription tier or require a standalone product add-on.
2. Available packages and add-ons
deskbird offers four plans: Desks Free, Desks Business, Desks Professional and Desks Enterprise. You can extend your plan with the add-ons Rooms Plus, Visitors Plus, UDM Plus and Dock Plus.
For the full list of features included in each plan and add-on, see our pricing page.
If you are on an older contract, your plan may have a different name. Your Customer Success Manager can tell you which current plan it matches.
To ensure you get the most value, it's important to understand which features are included in your current subscription and which might require an upgrade or extra license.
3. Where to find pricing info
Public details about what’s included in each plan are available on our website:
👉 deskbird.com/pricing
4. Interested in a feature?
If you’d like to activate a feature that’s currently unavailable in your plan, our team is happy to help! Please reach out to:
- Your dedicated Customer Success Manager
- Or email: success@deskbird.com
We’ll provide you with more details, a personalized quote, or a live demo of the feature you’re interested in.