This article provides step-by-step instructions to set up the SCIM connection between Microsoft Entra ID and deskbird, enabling seamless synchronization of user and group data.
b. Setting up the SCIM application
c. Steps to provision the selected objects
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a. Creating your SCIM token
- Go to the "API keys" menu in the admin section
- Click the "Generate key" button and choose the SCIM option
 3. Choose your SCIM provider and generate your token (there is only one token per company)
 4. Copy your SCIM token and paste it into a secured location (the token will not be visible on the UI)
 5. You can always revoke an existing key and generate a new one.
Now you have all you need to proceed to setting up your SCIM application.
b. Setting up the SCIM application
- Go to https://entra.microsoft.com/ and click on Enterprise applications
- Click on New application
- Click on Create your own application
- Give it a name, and make sure that Integrate any other application you don't find in the gallery (Non-gallery) is checked:
- Click Create
- You should now be redirected to the newly created application
- Go to Provisioning
- Click Get started
- Select Automatic from the dropdown
- In the Tenant URL field, insert the following URL: https://api.deskbird.app/v2/scim
- In the Secret Token field, enter the company SCIM token you generated in the first step
- Click Test Connection
If everything works as expected, you will see a confirmation pop-up.
- Click Save
- Click Provision Microsoft Entra ID Users under Mappings
- Scroll to the bottom of the page, and delete the mailNickname attribute
- At the bottom of the page, click Add New Mapping
- Go to Source attribute and select objectId from the dropdown
- Go to Target attribute and select externalId from the dropdown
- Click Save
- You should now see the added mapping in the list:
- Click Provision Microsoft Entra ID Users under Mappings
- Go to Enterprise Applications and select Users and Groups
- Click Add user/group
- Click None selected
- Search and choose the group(s)/user(s) you wish to provision. Click on Select
- Click Assign
Everything should be configured now!
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c. Steps to provision the selected objects
- Go to your SCIM application and click Provisioning
- Go to Start provisioning
- The process will be kicked off in the background. Once completed, it should look like this: