With Analytics*, Admins can get insights into their companies' schedules (Workforce Analytics) and the company's resource usage (Office Analytics).
Office Analytics is about resources—desks, areas, meeting rooms, and parking spots. You may have questions such as:
- Which is the most booked desk?
- What is the least popular parking spot?
Get an overview of how office resources are being used.
In this section, you will see how many people are in the office on a given day.
You can see the average resource occupancy by following the color legend in the upper right corner.
- The light purple portion of the graph indicates how many people have set their status during a specific time frame (Schedule).
- The dark purple part corresponds to how many people have also added a booking to their planning (Booking).
If Week Planning is active—which means both Schedule and Booking add-ons are active—you will be able to see both, as shown in this picture:
- Filter for specific user groups, offices, or time frames
- Print report for the selected user group and time frame
- Understand weekday patterns for specific user groups
- Check the distribution in detail and filter for occupancy or office configuration, e.g. Where do users most often book resources?
💡 Workforce Analytics is instead about people. It helps you get an overview of how often teams/users come to the office or work from home, what the most popular days to work from home are, etc. To find out more about Workforce Analytics, click here.
💡 Click here for a comprehensive overview of the roles and their access to the Analytics section.
Important Update on Office Analytics Calculation
We've made an important update to improve the reliability and transparency of our Office Analytics, based on valuable feedback from users like you.
How Does This Affect Office Analytics?
Previously:
- If a resource had never been booked, it would not appear in Office Analytics. This affected its eligibility for utilization metrics.
- Once a resource was booked, it would have a record for each day, even if it wasn't booked on that day.
Now:
- We now consider the creation date of a resource in addition to the earliest booking date when determining its eligibility for analytics. We use the earliest date between the two.
- This change applies to time intervals after July 1, 2023, as we started recording the creation date in our database from this date.
- Customers may see more resources in their data (even active ones that have never been booked), which means utilisation metrics might decrease. This provides a more accurate reflection of resource availability and usage.
*Analytics is only available as part of deskbird's Business or Enterprise plan.
If you are using the deskbird Starter plan and would like to add the Analytics feature, please get in touch with our Customer Success team (success@deskbird.com).